DELIVERY SERVICE TRANSIT TIME
Major City (Cape Town, Johannesburg, Durban, Pretoria, Bloemfontein, Gqeberha, East London, George) 2 to 3 Business Days
Regional Outlying Area 3 to 5 Business Days 

Shipping timelines do not include processing time. Your ropes will be processed and shipped within 1-2 business days of the order date. 

WHICH COURIER COMPANY DO YOU USE?

We use The Courier Guy and/or Pudo as our courier partners and you will receive a tracking number which you can use to track your parcel.

WHAT DELIVERY OPTIONS DO YOU OFFER?

We have 3 different options available at different prices:

Courier to your door, Courier to a Courier Guy Kiosk for collection or Courier to a Pudo Locker for collection.


For Pudo Locker or Kiosk deliveries, we will try and locate the closest Pudo Locker or Courier Guy Kiosk to your delivery address, however sometimes this may not be your closest. You can always specify in the comments section of your order if you have a preferred locker/kiosk location for delivery.

If you choose a Pudo Locker but it is not available for whatever reason, your parcel will then go to a Courier Guy Kiosk instead.

DO YOU SHIP TO P.O. BOXES?

We can only deliver to a physical address, Courier Guy Kiosk or Pudo Locker and not a PO BOX. 

CAN YOU DELIVER ANYWHERE IN SOUTH AFRICA?

Yes, The Courier Guy is able to deliver anywhere in South Africa, including small regional towns in outlying areas – the transit time may be slightly longer in very remote locations.

DO YOU DELIVER OUTSIDE OF SOUTH AFRICA?

Unfortunately not, we only deliver within South Africa at this stage.

For orders outside of South Africa, please visit www.crossrope.com

HOW MUCH IS SHIPPING?

We charge various rates depending on your courier method of your choosing. Rates will be displayed on checkout.